Support Email:
You can email our support department at any time, for game enquiries, order issues, a name / password change, account resets and anything
else concerning the game. We aim to provide a response to all emails within 24 hours under normal circumstances, however this may vary
depending on the volume of email and day. Our email address for all enquiries is support@thesnookerclub.com
Other Contacts:
marilee@thesnookerclub.com - Moderator issues.
support@thesnookerclub.com - General matters and Ban issues.
Sending and Receiving iSnooker Support E-mail:
Please note: In order to receive a reply to your question or concern, you must have a valid e-mail account that is able
to receive e-mail and that has no restrictions on incoming e-mail. Additionally, you should write from the same e-mail
address / account that you want your reply sent to. Make sure that you do not alter your e-mail address, as this can prevent
our reply from reaching you.
AOL users: Please type in Keyword: mail control and walk through the appropriate steps. Make sure you select Customize as your
option, and set email to receive email from everybody. This will set your mail settings so that you can receive a response e-mail
from the support department describing an appropriate solution to your concern Technical Support Forum: Very often, one of the
best resources for technical support is the community of players on iSnooker. The
iSnooker Forum is a great place to find answers to questions and technical help from other iSnooker players. The forum is available
24 hours a day, 7 days a week and is free to join. You may also report bugs and make game suggestions there. We look forward to hearing from you...
Kind regards from TheSnookerClub team
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